Help centre

Frequently asked questions

What payment methods do you accept?

We accept UPI, credit and debit cards, wallets, net banking, and Cash on Delivery (COD) for eligible orders.

How long will it take for my order to be delivered?

Once your order has been shipped, domestic orders are typically delivered within 3–4 business days. Delivery timelines may vary depending on the shipping address, courier service, public holidays, weather conditions, and other unforeseen circumstances.

How can I track my order?

Once your order has been shipped, you will receive tracking details through the contact information provided at checkout. You can use the tracking link to follow your order's journey until delivery.

Do you offer Cash on Delivery?

Yes, Cash on Delivery is available for eligible orders and locations. Availability may vary depending on the delivery address.

Do you offer returns or exchanges?

We currently do not offer returns. However, we do offer exchanges within 4 days of delivery, subject to our exchange policy and product eligibility. For exchange-related queries, please email us at siddhambikadryfruits@gmail.com

Can I cancel or modify my order after placing it?

If you need to make any changes to your order, please contact us as soon as possible through WhatsApp at +919310512944. Once an order has been processed or shipped, changes may no longer be possible.

How can I contact Siddhambika?

For general queries, you can reach us through WhatsApp at +91 9310512944 or send us a DM on Instagram. For exchange-related queries, please email siddhambikadryfruits@gmail.com

Will the product look exactly like the images on the website?

We make every effort to accurately represent our products through photography. However, slight variations in colour, texture, and appearance may occur due to lighting, screens, and the natural character of dried fruits. These variations do not affect quality or taste.

Do prices vary according to market rates?

Pricing varies based on current market conditions and seasonal availability. Prices are updated regularly to reflect market fluctuations while maintaining our premium standards for every product.